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Many of the job options are for people living outside the Greater Metropolitan Area.
- SmileDirectClub photo -



Published Thursday, September 24, 2020

A U.S. company opens 200
vacancies in Costa Rica

By the A.M. Costa Rica staff

Nashville, Tennessee-based SmileDirectClub, announced on Wednesday the opening of 200 vacancies at its Costa Rica branch.

According to the company, many of the job options are for people living outside the Greater Metropolitan Area (GAM). This area is made up of cities in the outskirts of San José such as Alajuela, Heredia and Cartago.

SmileDirectClub dental aligners are designed in Costa Rica and exported to the United States, Canada, Australia, New Zealand, Hong Kong, Ireland, Germany, Austria, Singapore, and the United Kingdom.

The company also develops service support activities for company administration on a global level from Costa Rica.

“This expansion was possible thanks to our growth in the countries where we serve our clients and the success we have had in Costa Rica, where we have found the ideal conditions for our continued growth," Cristina Jiménez, General Manager of SmileDirectClub Costa Rica said. "Costa Rican talent has the necessary technical skills to continually improve our product, while simultaneously having the soft skills that equip our team with the talent and effectiveness needed to continue developing Smile culture."

In these unprecedented times, the company continues to rely on the capabilities of Costa Rica’s national talent, and on its formation of a Global Business Service Center in the areas of Finance, Technology and Procurement. The company’s team members are equipped to work from home and from areas outside the GAM, SmileDirectClub said in its statement.

According to Jorge Sequeira Picado, Managing Director of the Costa Rican Investment Promotion Agency, CINDE, 82% of new jobs generated by Free Trade Zone Regime (RZF) companies correspond to those already established in the country.

SmileDirectClub will hire professionals in the areas of financial analysis, customer service, information technology, marketing, human resources, dentistry, and orthodontics.

Professionals are required to have an advanced-intermediate or B2+ level of English. The company will offer permanent remote-working positions, which is why they are looking for talent outside the GAM to fill these positions.

People interested to apply for a vacancy should visit the career options section at SmileDirectClub website.

This is the fifth U.S. Company announcing open vacancies this month.

On September 18, Concentrix, a subsidiary of California-based SYNNEX Corporation announced the opening of 1,300 job vacancies in its Costa Rican branch.

With these new positions, which will be offered to start this month, Concentrix hopes to strengthen local communities through a variety of new job opportunities for skilled workers.

“Concentrix Costa Rica gives you more than a job! Come and be part of a team that continues to grow with you and shares the ‘Pura Vida’ with the hearts of our clients and staff members!" Juan Pablo Guzmán, country leader of Concentrix said.

With more than 24 Fortune 500 clients in Costa Rica, Concentrix’s service offerings are provided in 5 different languages, via email, chat, voice, and back-office services.

People interested in applying with Concentrix, should visit its careers website and apply to the job that best matches their professional profile. Concentrix, located in Pavas District Industrial Zone in San José Province, is a technology-enabled customer service company.

On Sept. 9, the Michigan-based company Burke Porter Group, dedicated to offering automation solutions to industrial companies announced through its affiliate company, NACS Inc., that they will open operations in the country.

The company will be headquartered in the Green Park Free Zone in Coyol Canton, Alajuela Province.

The company will hire technical personnel who display a strong command of the English language and who have experience in the field of manufacturing medical devices. Available positions will extend to precision mechanics, control electricians, mechanical and control engineers, and administrative personnel. People interested in applying for a vacancy job can send their resume to

On Sept. 3, the Tampa, Florida-based company SYKES announced the opening of its new branch in the Solarium industrial zone in Liberia Canton, Guanacaste Province.

According to the company, 600 job vacancies remain available of which the hiring of the first 100 employees will begin in November and December.

Bilingual individuals will be considered for telecommunications and financial operations positions, while those with basic and intermediate knowledge in other languages will be assigned to the technical support department.

People interested in applying for a vacant job must have an English level equal to or greater than 85%, and must apply through their website

For those who do not have the required level of English, SYKES will offer admissions to the SYKES Academy, whose purpose is to improve, in short cycles of 1 to 2 months, the command of the language to obtain a job offer.

SYKES has been opening operations in the country for more than 20 years. It has more than 5,000 employees in its facilities in Heredia Province, and Moravia, Hatillo and San Pedro in San José Province.

On Sept. 2, Moody’s MSC office in Costa Rica recently surpassed 100 employees and has plans to continue adding support service positions related to data, software, technology, and finance.

To support Moody’s Investors Service (MIS), the global credit rating agency, MIS Support Services CR SRL, MSC, was established in Costa Rica in 2018. Based out of the Eurocenter building in Barreal District in Heredia Province, Moody’s MSC employees provide non-analytical support to Moody’s global offices.

People interested in applying for a vacancy can reach more information on Moodys Costa Rica jobs site

Unemployment is one of the most critical issues in the country. According to the Employment Survey, from May to July, of the National Institute of Statistics and Census, the unemployment rate was at 24.4%, which meant that the unemployed population reached 557,000 people.

This is a dramatic increase in unemployment compared to the same period in 2019, when 270,000 people were without jobs.

What have you heard about people looking for a job in your community?  We would like to know your thoughts on this story. Send your comments to


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